Small Order Charge
There is a small order charge of £5 for orders under £65. This is to cover our costs for the administration, postage and packing. Every single accessory is sent from our London warehouse. Each item is individually packaged with the utmost care and sent using either Parcel Force or courier services, depending on the weight of the item.

Can I get my order delivered quicker or on a weekend?
There are certain products that we can send through a different courier for an additional charge, likewise for weekend deliveries as well. Please get in touch with us or mention it on your order and we will see what we can do.

Off Shore U.K. Deliveries
For these deliveries, including Northern Ireland, there will be an additional charge, which depends on the item ordered. Most accessories will be delivered free of charge.

Collection
You are able to collect most items from our showrooms or London Warehouse. We keep all accessories and a growing selection of larger items in stock. Everything has to be prepaid before collection.

Worldwide deliveries
We are able to ship most of the products featured on this site anywhere in the World. Prices vary by product and shipping destination. For large products, we use reputable shipping companies. For smaller accessories, we use either Business Post or Federal Express.

Customs information
For International Shipments - You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from Totally Fitness, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. As always, if you have any questions, please do not hesitate to get in touch with us.